Shipping Information

We ship our jewellery worldwide from our office in Sydney, Australia. Please select your region below to view available shipping methods and estimated timeframes.

Australian Customers

Method Cost Tracking Estimated Delivery
Standard Shipping FREE No 3 – 10 Business Days
Registered Mail $5.50 Yes + Signature 3 – 10 Business Days
Express Post $8.99 Yes 1 – 3 Business Days

    🌎 International Shipping

    All international orders ship from our Australian office via a tracked service with Signature on Delivery required.

    Region

    Flat Rate (AUD)

    Note on Duties/Taxes

    United States

    $27.99

    All Federal Tariffs paid by 365 Sleepers

    New Zealand

    $19.99

    Duties/Taxes paid by customer

    United Kingdom

    $32.99

    Duties/Taxes paid by customer

    Europe (FR, DE, IT, ES)

    $32.99

    Duties/Taxes paid by customer

    Japan

    $27.99

    Duties/Taxes paid by customer

    Tracking Your Order: Once dispatched, we will provide a tracking number. For the best updates, use this number on your national carrier's website (e.g., USPS, Royal Mail, NZ Post).

    Important Shipping Policies

    • Delivery Guarantees: While we aim for speedy delivery, we cannot guarantee exact timeframes due to factors outside our control (customs procedures, weather or courier delays).

    • Lost in Transit:

      • Domestic (AU): Refunds for items lost in transit are offered after 15 business days from dispatch.

      • International: Refunds for items lost in transit are offered after 30 days from dispatch.

    • Stolen/Missing Items: 365 Sleepers is not responsible for lost or stolen items once the shipping company has confirmed delivery and signature to your address.

    • Address Accuracy: Please double-check your shipping address at checkout, as we cannot be held responsible for delays caused by incomplete information.