Shipping Information
We ship our jewellery worldwide from our office in Sydney, Australia. Please select your region below to view available shipping methods and estimated timeframes.
Australian Customers
| Method | Cost | Tracking | Estimated Delivery |
| Standard Shipping | FREE | No | 3 – 10 Business Days |
| Registered Mail | $5.50 | Yes + Signature | 3 – 10 Business Days |
| Express Post | $8.99 | Yes | 1 – 3 Business Days |
🌎 International Shipping
All international orders ship from our Australian office via a tracked service with Signature on Delivery required.
| Region | Flat Rate (AUD) | Note on Duties/Taxes |
| United States | $25.99 | All Federal Tariffs paid by 365 Sleepers |
| New Zealand | $19.99 | Duties/Taxes paid by customer |
| United Kingdom | $32.99 | Duties/Taxes paid by customer |
| Europe (FR, DE, IT, ES) | $32.99 | Duties/Taxes paid by customer |
Tracking Your Order: Once dispatched, we will provide a tracking number. For the best updates, use this number on your national carrier's website (e.g., USPS, Royal Mail, NZ Post).
Important Shipping Policies
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Delivery Guarantees: While we aim for speedy delivery, we cannot guarantee exact timeframes due to factors outside our control (customs procedures, weather or courier delays).
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Lost in Transit:
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Domestic (AU): Refunds for items lost in transit are offered after 15 business days from dispatch.
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International: Refunds for items lost in transit are offered after 30 days from dispatch.
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Stolen/Missing Items: 365 Sleepers is not responsible for lost or stolen items once the shipping company has confirmed delivery to your address.
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Address Accuracy: Please double-check your shipping address at checkout, as we cannot be held responsible for delays caused by incomplete information.